Frequently Asked Questions

New to FreshAir?

What is FreshAir?

FreshAir is a premium vehicle air freshener made using high grade woods and scented with natural fragrances. They're meant to complement the vehicles they're in, and refresh drivers just as much as the space around them. Learn more about the FreshAir way on our about page.

What types of scents do you offer?

We offer three all natural scents - Eucalyptus, Musk and Sandalwood.  

Which scent is right for my ride?

We get asked that quite a lot, so we developed a handy scent guide to help you choose the perfect scent.

How do I purchase?

Easy - just visit our store and place an order.

Where do you ship orders?

Worldwide! 

How much are shipping costs?

Orders shipped within North America - $3.50

Orders shipped internationally - $7.00

Where can I learn more about FreshAir?

We're pretty social, so you can check out what we're up to on Instagram, get a view into our world on YouTube, and check out how we sound on Spotify.  

Existing customer?

How do I get in touch with customer support?

To reach our customer support team use our contact page or email us at contact@freshair-car.com

My order has not arrived yet, what do I do?

Shipping times can vary and sometimes circumstances arise that can cause a delay in shipping. If you're experiencing a significant delay, please contact us with your order number so we can investigate.  

Wholesale, retail and custom order inquiries

For information regarding custom or wholesale orders, or to inquire about retail partnerships, email rahul@freshair-car.com.